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A Commitment
to Quality
Ellis Industries Corporation has been in business since
1969, and over the course of 38 years, has been doing repairs on every
model of dock leveler available in Southern California. Soon after our
conception, it became very evident that the products of each company has
weak points; and over the past decade it seems as if every manufacturer
has come to the conclusion that if they could cheapen their products
and manufacturing processes enough, they will be able to sell a greater
volume of product.
However, while the prices decrease, so does the reliability of the
products. With a "quantity over quality" methodology, dependability suffers
greatly and each new customer is sold levelers that are doomed to fail after only one to three years of normal use.
Ellis Industries Corporation decided to put the expertise gained
through years of experience repairing these other companies' weak points into designing and manufacturing
only the best levelers possible, because we
believe that there are people who still want safe, high-quality
products with a long, trouble-free lifetime for their money.
We
realized that while you can't sell a top of the line, industry best
product for the price of a lesser quality, mass-produced one - And
therefore may not sell as many levelers initially - the repeat business
from satisfied owners and their referrals would provide us with our
growth. We have never had a customer buy another brand of leveler after purchasing one of ours.
Setting the Standard
First and foremost, the weakest point of every other dock
leveler has been the rear hinges. While the leveler is extended and
elevated into a truck, the rear hinges take the full impact of the
forklift or pallet jack. Some manufacturers produce levelers with the
rear hinges welded to sheet metal, some have thin strips, and others
have huge, strong hinges welded to a little piece of flat bar. None of
these approaches are a very effective solution to the problem.
Therefore, Ellis Industries Corporation uses a full piano hinge at the
rear of the leveler to eliminate the
gaps that tear off caster wheels, and is the only brand of leveler that
has never caused damage due to equipment catching on its' hinges.
A second point of weakness is the front load-carrying cross member, due to
which a certain other manufacturer often encounters problems as they no longer implement one
at all in order to cut costs. Other manufacturers use a flat plate stitch-welded to one side of the
vertical load members, but the action of the lip pulling on the face plate
bends and pulls it away from the load beams. When the front plate
warps, it's strength is severely reduced. Ellis Industries Corporation uses an angled face plate
continuously welded to the load
beams and deck plate, eliminating any chance of bending. It is the only brand that we have never seen fail
as a result of inadequate cross member reinforcement.
Also, in the front cross member, there is always a porthole for the lip lifter to
pass through. Our competitors attempt to cut corners by merely using a press punch to create a hole.
However, that hole then cracks outward at the corners, causing the
faceplate to fail. Ellis Industries Corporation goes through the expense
of setting in a section of structural tubing so that the corners and
opening have radiussed, unbroken surfaces. We have never had a failure
due to a porthole breaking out.
Most manufacturers use six deck support members on 6' wide levelers and
eight on 7' wide levelers, with the center beams spread apart a bit to
make room for their operating mechanisms. This production method
commonly results in the deck plate bending in the center. Alternatively,
we use eight (8) and ten (10) supports respectively and space them
equally across the leveler, leaving no wide, unsupported deck areas.
The standard lip on other levelers is 16", with optional 18" lips at
extra cost. Ellis Industries uses 18" lips as standard because many
companies deal with containers or refrigerated trailers, or will come
across another need at some point in time.
Certain other manufacturers use robots to do their welding; while it is
cheaper, you certainly can't teach a robot to weld sheet metal to plate
skillfully, and consequently, those manufacturers are experiencing more
frequent weld failures. Ellis Industries Corporation uses only certified
welders.
Our dock levelers are not the cheapest, and never will be. But they are,
by design, the best in the industry.
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